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Let customers speak for us
Frequently Asked Questions
1. Do you ship all over India?
Yes, we ship to all locations across India through trusted courier partners like Bluedart, DTDC, and others.
2. Do you offer international shipping?
Yes, we ship internationally. Shipping charges and delivery timelines vary depending on the destination and package weight.
3. How much are the shipping charges within India?
Shipping charges are:
Telangana: ₹110
Andhra Pradesh: ₹125
Other Indian States: ₹150
We offer free shipping on orders above ₹10,000.
4. How long does delivery take?
Estimated delivery time:
Telangana: 3–4 business days
Rest of India: 6–8 business days
International: 15–30 days
5. When will my order be dispatched?
Orders are dispatched within 1–2 business days after payment confirmation.
6. Will I receive tracking details?
Yes. Once your order is shipped, you will receive a tracking link via email or WhatsApp. If not received within 2 days, please contact us.
7. Are shipping charges refundable?
No. Shipping charges are non-refundable for returns, cancellations, or failed deliveries due to incorrect address details.
8. What happens if I entered the wrong address?
We are not responsible for delivery failures due to incorrect or incomplete addresses. If the parcel returns to us, re-shipping charges will apply.
9. Do international orders have customs charges?
Yes. Any customs duties, import taxes, or additional local charges must be paid by the customer at the time of delivery.
10. Who do I contact for shipping-related issues?
For any shipping queries, reach out to us at:
📧 reddy@shreekarisilks.com
📞 +91 95022 24999
(Monday to Saturday, 10 AM – 6 PM)